Car rental comparison in Mallorca

Compare with MyTripCar all car rental companies in Mallorca. Discover additional costs, compare their insurance, and card blocks

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    Morning/Evening 8:00 9:00 10:00 11:00 12:00 13:00 14:00 15:00 16:00 17:00 18:00 19:00
    Night 20:00 21:00 22:00 23:00
    Early morning 0:30 1:30 2:30 3:30 4:30 5:30 6:30 7:30
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    Early morning 0:00 1:00 2:00 3:00 4:00 5:00 6:00 7:00
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    Night 20:00 21:00 22:00 23:00
    Early morning 0:30 1:30 2:30 3:30 4:30 5:30 6:30 7:30
    Morning/Evening 8:30 9:30 10:30 11:30 12:30 13:30 14:30 15:30 16:30 17:30 18:30 19:30
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    Hire a car in Mallorca, with superpowers

    MyTripCar offers you the best price and the most complete information to hire a car. Other car hire comparison sites make it impossible to discover real car hire prices. But MyTripCar shows all hidden costs: extras, fuel, coverage...

    Because we car for you, and we want you to have the very best information so you can make the best choice. In this super guide of Mallorca we detail you where to hire a car, and the small print, in Palma de Mallorca Airport, Palma city, Palma Port and Alcudia Port.

    The car hire super guide in Mallorca

    The Super guide of Mallorca is a guide specifically created to give all information that you will need to hire a car in the island of Mallorca. You will know where to hire a car, Opening hours of the offices and the different prices from one location to another.

    Besides, you will have all public parking information in Palma de Mallorca, how and where to pick your car up if it has been towed and how to get to the car hire office.

    Where to hire a car in Mallorca

    Palma de Mallorca Airport

    Inside the Airport

    • Enterprise
    • Europcar
    • Flizzr
    • Goldcar
    • Hertz- Thrifty
    • Sixt

    Outside the Airport

    • Autos Cano Rent a Car
    • Centauro
    • Click&Rent
    • Enterprise
    • Europcar
    • Hasso Rent a Car
    • Hiper Rent a Car
    • Mallorcar
    • Royal Rent
    • Roig Mallorca
    • Sixt
    • Terry’s
    • Transfer Rent
    • Vision Car

    Ports

    Palma Port

    • Anse 2004
    • Enterprise
    • Europcar
    • Goldcar
    • Hertz

    Alcudia Port

    • Avis-Budget
    • Coches Fabiola
    • Rent a Car Vanrell

    Other locations

    Palma de Mallorca

    • Autos Castelló

    Nearest 24/7 Petrol Station to the Airport

    Company Opening hours Address
    BP 24h C/ Tramuntana s/n, 07610, Can Pastilla, Mallorca

    There are two airports in the island of Mallorca: Palma de Mallorca Airport and Son Bonet Airport. Palma Airport is the commercial flights airport, probably the one you will land at. Son Bonet Airport is only meant to private or sports aviation.

    Main locations to hire a car in the island of Mallorca are Palma de Mallorca Airport, Palma city, Palma Port and Alcudia Port. In the rest of the island you can hire a car at some tourist resorts, by the coast line. In this simplified map of the island of Mallorca, you can easily locate the main locations to hire a car in the island. This map also identifies the main car hire companies inside the airport or nearby, as well as the closest 24h petrol station to the airport to fill the petrol tank up before dropping it off in the office.

    We wrote this super guide to help you choose where it is more convenient for you to hire a car. And, if you want Mallorca to surprise you, check Mallorca Natural web page.

    Price versus location

    CAR HIRE PRICES IN PALMA DE MALLORCA
    Fiat 500Fiat 500 Fiat 500LFiat 500L Ford FiestaFord Fiesta
    Europcar Goldcar Rhodium Europcar Goldcar Rhodium Europcar Goldcar Rhodium
    Palma de Mallorca Airport 150 € 48 € 57 € 210 € 75 € 90 € 166 € 49 € 64 €

    Car hire prices depend not only on the car category, but on the company and contract conditions. Also, it is frequent for a company to have different prices in different offices.

    This table shows a comparison of several cars models prices, with comprehensive coverage with no excess, during 5 days in November 2016, in the main locations to rent a car in Mallorca airport. Differences are significant: Europcar may offer a Fiat 500 for 150 € or a Ford Fiesta for 166 €, whereas Goldcar offers a Fiat 500 for 48 €, a Fiat 500L for 75 € and a Ford Fiesta for 49 €. But differences are not only in car hire prices, but also in the car hire conditions, which are different for every company.

    And, as you can see, prices depend, mainly, on the supply and demand. We recommend you to compare car hire prices in different offices, before you actually book your car.

    How to get from the airport to other destinations

    From the airport Palma de Mallorca Palma Port Puerto de Alcudia
    Distance 10.4 km 10.9 km 62 km
    Travel time by car 16 min 19 min 47 min
    Taxi
    Estimated price
    €20 €20 €70
    Bus
    Estimated price
    €3 €3 €8.40

    If you land at Mallorca airport, it would be quite convenient to hire a car right there. If, at the airport, you decide to hire a car in a different car hire office, you will need to get there by public transport. This map shows distances from the airport to other towns of the island where you can hire a car and how much the taxi or bus (as long as there's one) would cost.

    Driving risk statistics in the Balearic Islands

    Risk in the Province of Balearic Islands
    Number of cars Car thefts Traffic Fines Traffic Accidents Black Spots
    652,297 627 95,727 3,431
    8Th in Spain 9Th in Spain 15Th in Spain 5Th in Spain 0roads

    Driving on new roads will always lead to some kind of uncertainty. Knowing the terrain and how people drive on Balearic roads will make you feel more relaxed and allow you to enjoy the experience. And that is why we have prepared these statistics on how driving in the islands is.

    Balearic Islands have, in whole, the 8th highest number of registered cars in Spain. Its roads are good, with no black spots on the whole road network. However, Balearic Islands have the 5th highest number of traffic accidents in Spain, with a higher occurrence during July and August, when most tourists come. For the rest of the year, roads are relatively calm; so if you are spending your summer holidays here, we highly recommend you to be extremely cautious.

    On the other hand, in numbers, Balearic Islands are the 15th province with more fines in Spain; however, proportionally to the number of cars, it has just the 43th position in the ranking, much lower than other provinces with more cars, and those are very good news for you. The number of stolen vehicles is also lower than at some provinces with fewer cars.

    In short, Balearic Islands are a very good place to drive: roads are safe, few fines are imposed and few cars are stolen, but you should be cautious during July and August. If you are thinking of hiring a car, we advise you to hire a comprehensive coverage with no deductibles, for your peace of mind.

    Airport

    Palma de Mallorca Airport

    Palma de Mallorca Airport, also called Son San Juan Airport, is one of the two airports in the island of Mallorca: Palma de Mallorca y Son Bonet. Despite its names, it is the only commercial airport, and you will not miss it: the airport is just eight kilometres east of Palma city. Different Airport names you may find: Palma de Mallorca Airport, Aeroport de Son Sant Joan, Aeropuerto de Son San Juan, PMI.

    This is some useful airport information:

    Latitude Longitude Address Phone Aena Web
    39.5517407 2.7361649 07611, Palma de Mallorca, Islas Baleares 902 40 47 04 Aena Aeropuerto de Palma de Mallorca
    Some useful information about Palma Airport

    Car hire in the Airport of Palma de Mallorca

    Many car hire companies have offices in the Airport of Palma de Mallorca. There are two kinds of car hire companies in Palma de Mallorca Airport: those inside the airport and those outside the airport.

    Inside the airport: You will find all car hire companies on the ground floor. After the claim luggage area, car hire companies are right in the middle of the terminal, by the main central exit doors. It's very convenient because these companies' car fleets are in the Airport car park.

    On the other hand, outside the airport companies offer a shuttle to get to their offices.

    Here is some interesting information about inside airport offices:

    Company Address Office phone Opening hours After hours pick up Max delay
    Is it allowed? Charge 24h Return Grace period Penalty*
    Enterprise Aeropuerto de Palma de Mallorca, 07611, Mallorca +34 971 266 001 Mon-Fri: 07:00-1:00 No No 1 h Yes No
    Europcar Aeropuerto de Palma de Mallorca, 07611, Mallorca +34 902 105 055 Mon-Fri: 07:00-23:59 Yes €50 30 min Yes €50
    Flizzr Aeropuerto de Palma de Mallorca, 07611, Mallorca +34 902 787 261 07:00-23:00 Yes €40 30 min Yes €40
    Goldcar Aeropuerto de Palma de Mallorca, 07611, Mallorca +34 902 119 726 07:00-23:00 No No 1 h Yes No
    Hertz Aeropuerto de Palma de Mallorca, 07611, Mallorca +34 971 789 670 24 h Yes No 29 min Yes No
    Record Go Aeropuerto de Palma de Mallorca, 07611, Mallorca +34 677 406 471 07:00-23:00 - . - - -
    Sixt Aeropuerto de Palma de Mallorca, 07611, Mallorca +34 902 491 616 24 h Yes No 1 h Yes No
    Thrifty Aeropuerto de Palma de Mallorca, 07611, Mallorca +34 971 789 670 07:00-1:00 Yes 25 29 min Yes No
    * Panalty Penalty charge plus full-day late charges

    And here is a table of some important information about car hire offices nearby the airport:

    Company Address Office phone Opening hours After hours pick up Max delay
    Is it allowed? Charge 24h Return Grace period Penalty*
    Autos Cano Rent a Car C/ Bellamar, 20 local, 12,
    07610, Can Pastilla
    +34 971 744 147 9:00-13:00/
    16:00-19:00
    Yes No - Yes €20
    Centauro Pol. Ind. Son Oms,
    C/ de son Fangós, s/n,
    07610, Palma de Mallorca
    +34 971 494 160 07:00-22:00 No No 1 h No No
    Click&Rent C/ de Camp Redó,
    07010, Palma de Mallorca
    +34 971 126 988 07:00-22:00 Yes €50 1 h Yes €50
    Enterprise C/ Llucmajor, 0,
    07001, Palma de Mallorca
    +34 971 747 702 09:00-22:00 No No 1 h Yes No
    Europcar C/ de la Mar Menor, 5,
    07610, Palma de Mallorca
    +34 902 105 055 08:00-13:00/
    16:00-20:00
    Yes 50 30 min Yes No
    Hasso Rent a Car C/ Can Pastilla, 74,
    07610, Palma de Mallorca
    +34 902 203 012 08:00-22:00 Yes €27.25 - Yes €27.25
    Hiper Rent a Car C/ Can Pastilla, 41,
    07610, Palma de Mallorca
    +34 971 269 911 08:00-22:00 Yes €30 1 h Yes €30
    Mallorcar C/ Marbella, 42,
    07610, Playa de Palma
    +34 658 198 481 24 h Yes No - Yes No
    Royal Rent Avda. de Bartomeu Riutort, 85,
    07610, Can Pastilla
    +34 971 265 025 09:00-20:00 Yes No - Yes No
    Roig Mallorca C/ Can Pastilla, 74,
    07610, Palma de Mallorca
    +34 971 657 173 08:00-20:00 Yes €44 - Yes €44
    Sixt C/ Son Oms, 2,
    07610, Palma de Mallorca
    +34 902 491 616 07:30-20:00 No No - No No
    Terry’s C/ Bellamar, 8,
    07610, Palma de Mallorca
    +34 971 267 849 09:00-18:00 Yes No 2-3 h No No
    Transfer Rent C/ Can Pastilla, 74,
    07610, Palma de Mallorca
    +34 971 732 680 08:00-20:00 No No - Yes No
    Vision Car C/ Nanses, 1,
    Cala Estancia,
    07610, Palma de Mallorca
    +34 971 492 413 9:00-13:00/
    17:30-21:00
    Yes No - Yes No
    * Panalty Penalty charge plus full-day late charges

    How to get where my car hire is

    You can get to where your car hire company office is, if you decide not to hire a car in the airport, by taxi or bus.

    At the airport, you can take buses 1 and 21 from EMTPalma to get to the city centre. Line 21 will also connect you with various hotels by the sea side.

    Bus stops are located in floor 0, after the claim luggage area, by the main central exit doors; and in floor 2, by the main central exit doors at the arrivals terminal.

    Here is a list of lines, operating times, and contact information:

    Palma de Mallorca / Puerto de Palma Palma Port
    Travel time 15 min / 20 min 20 min
    Fare €3 €3
    Opening time Winter (11/1 to 4/30): 06:00-1:10;
    Summer (5/1 to 10/31): 06:00-1:50;
    Winter (11/1 to 4/30): 07:00-22:10;
    Summer (5/1 to 10/31): 07:00-0:30;
    Frequency 15 min 30 min
    Line: 1 21
    Company Empresa Municipal de Transports de Palma de Mallorca Empresa Municipal de Transports de Palma de Mallorca
    Website www.emtpalma.es www.emtpalma.es
    Phone +34 971 214 444 +34 971 214 444

    Long Distance Buses to Alcudia Port

    There are no direct buses to Alcudia Port. To get there, you should take bus line 1 to Palma de Mallorca and then bus line 351 to Alcudia Port.

    Here is a list of the line, operating times, and contact information:

    Travel time 2 h
    Fare €5.40
    Opening time Mon-Sat: 08:00-21:00;
    Sun: 9:30, 11:00, 14:00, 16:00, 21:00;
    Frequency 15 min
    Mon-Sat: 30 min; Sun: varies
    Line: 1, transfer in Palma, 351
    Company Empresa Municipal de Transports de Palma de Mallorca
    Consorci de Transports de Mallorca
    Website www.emtpalma.es
    www.tib.org
    Phone +34 971 214 444
    +34 971 177 777

    Official taxis in Palma de Mallorca airport are painted in white with one yellow and red striped line running vertically on both front doors and bonnet.

    The licensed taxi stand of the airport is located on the ground floor of the terminal, by the main exit doors of the arrivals terminal, and the luggage claim area.

    Taxi fares are per km. Check that the taxi driver turns on the taximeter (minimum fare) at the beginning, and request an invoice, in order to be able to file a complaint if necessary.

    Additionally to these fares, there's an extra airport charge of €2,90.

    TAXI FARES
    Type Minimum fare Price/km Waiting time Operating times Min.
    Daytime Fono & Tele Taxi: €3.00 Radio Taxi, Taxi Palma: €0.88
    Fono & Tele Taxi: €1.08
    Radio Taxi, Taxi Palma: €17.70
    Fono & Tele Taxi: €17.69
    Radio Taxi, Taxi Palma:
    Mon-Fri: 07:00-21:00
    Fono & Tele Taxi: 24h
    €3
    Night time Fono & Tele Taxi: €4.00 Radio Taxi, Taxi Palma: €1.10
    Fono & Tele Taxi: €1.24
    Radio Taxi, Taxi Palma: €20.15
    Fono & Tele Taxi: €17.86
    Radio Taxi, Taxi Palma:
    Sat-Sun: 21:00-7:00;
    24 h
    Fono & Tele Taxi: 24h
    €4

    Radio Taxi companies in Palma de Mallorca offer a passenger pick up service and wheelchair-accessible taxi service. You can reserve a taxi in advance on line.

    Contact information:

    Company Phone Email Web
    Radio Taxi +34 971 201 212 suggeriments@radiotaxiciutat.com www.radiotaxiciutat.com
    Taxi Palma +34 971 401 414 info@taxispalmaradio.com www.taxispalmaradio.com
    Fono & Tele Taxi: +34 971 200 900 - www.fonoteletaxi.es
    Port

    Ports

    Palma Port

    Palma port is a huge port located in the centre of the city of Palma. It is the biggest port in the Balearic Islands, and one of the main destinations of the Mediterranean cruise ships. The port is connected by ferry with Mahón, Ibiza, Denia, Valencia and Barcelona. Different Port names you may find: Puerto de Alcudia, Port d’Alcúdia.

    Puerto de Palma de Mallorca

    This is some useful port information:

    Latitude Longitude Address Phone Website
    39.5613782 2.6350565 Moll Vell, 3-5, 07008, Palma de Mallorca 971 228 150 Palma Port
    Some useful information about Palma Port

    Car hire in Palma Port

    Due to its volume of passengers, main car hire companies, such as Enterprise, Europcar, Goldcar and Hertz, and some local companies, like Anse, opened their offices near the port to welcome tourists.

    Here is a table of some important information about car hire offices around Palma Port; This table shows opening hours, late pick up and 24h drop off services and how much those services cost, and how to contact them:

    Company Address Office phone Opening hours After hours pick up Max delay
    Is it allowed? Charge 24h Return Grace period Penalty*
    Anse 2004 Avda. de Gabriel Roca, 9, 07014, Palma +34 971 737 156 09:00-19:00 Yes €10 1 h Yes €10
    Enterprise Muelle Golondrinas,
    Avda. de Gabriel Roca, s/n, 07014, Palma de Mallorca
    +34 971 266 001 Mon-Fri: 8:30-14:00/ 16:00-20:00;
    Sat: 09:00-14:00;
    No No 1 h Yes No
    Europcar Avda. Ingeniero Gabriel Roca, 19, 07014, Palma de Mallorca +34 902 105 055 08:00-13:00/ 16:00-20:00 No No 30 min Yes No
    Goldcar Avda. Ingeniero Gabriel Roca, 29, 07014, Palma de Mallorca +34 965 233 182 07:00-23:00 No No 1 h Yes No
    Hertz Avda. de Gabriel Roca, 44E, 07015, Palma de Mallorca +34 672 613 551 Mon-Fri: 08:00-19:30 No No 29 min Yes No
    * Panalty Penalty charge plus full-day late charges

    How to get from Palma Port to other destinations

    If you get to Palma by boat but you want to hire a car in an office other than the ones located around the port, you can take a bus or a taxi to get to the city centre, and then head to some spots in the island.

    Public transportation at Palma Port

    Here is a list of lines, operating times, and contact information, for further information:

    Check the web page public transportation in Mallorca to get to know all public transportation options in the island.

    Railway Station Bus Taxi
    Location Estación Marítima Stop nearby
    Line: 1 -
    Company Empresa Municipal de Transports de Palma de Mallorca Radio Taxi
    Website www.emtpalma.es www.radiotaxiciutat.com
    Phone +34 971 214 444 +34 971 201 212
    Public transportation at Palma Port

    How to get to Palma Airport and intermodal station from Palma Port

    Palma airport is the location where you will find the wider car hiring availability in the whole island. Bus line 1 will take you from Palma to the airport.

    To get to other car hiring company offices in the islands, go to the "estación intermodal de Palma", main public network in the island.

    This table shows where they are, how to contact and how to get there:

    Palma de Mallorca Airport Estación intermodal
    Name Palma de Mallorca Airport Estación Intermodal de Palma
    Address 07611, Palma de Mallorca, Islas Baleares Plaça d’Espanya, s/n, Palma de Mallorca
    web page www.aena.es www.tib.org
    Phone +34 902 404 704 +34 971 177 777
    Distance 10.9 km 3.5 km
    Hot to get there Line 1 Line 1
    Company Empresa Municipal de Transports de Palma de Mallorca Empresa Municipal de Transports de Palma de Mallorca
    Webpage to get there www.emtpalma.es www.emtpalma.es

    Alcudia Port

    The Port of Alcudia is a little port located in the north of the island, by the city of Alcudia. It used to be a traditional summer destination to Mallorca inhabitants, and it slowly became an international tourist destination. It is the best option to travel to Menorca, through its ferry connection to Ciudadela. There are also connections to Barcelona. Different Port names you may find: Puerto de Alcudia, Port d’Alcúdia.

    This is some useful port information:

    Latitude Longitude Address Phone Website
    39.8431114 3.1328386 Moll de Pescadors, s/n, 07410, Alcudia, Mallorca +34 971 545 301 Puerto de Alcudia
    Some useful information about Alcudia Port

    Car hire in Alcudia Port

    Few car hire companies opened their offices nearby Alcudia port.

    Here is a table of some important information about car hire offices around Alcudia Port; this table shows opening hours, late pick up and 24 h drop off services and how much cost that service, and how to contact their offices:

    Company Address Office phone Opening hours After hours pick up Max delay
    Is it allowed? Charge 24h Return Grace period Penalty*
    Avis Avda. de Nicolau Riera-Marsa, 1, 07408, Alcudia +34 971 891 701 Mon-Fri: 8:30-13:00/ 16:00-19:00;
    Sat-Sun: 08:30-12:00;
    No No 30 min Yes No
    Budget Avda. de Nicolau Riera-Marsa, 1, 07408, Alcudia +34 971 891 701 Mon-Fri: 8:30-13:00/ 16:00-19:00;
    Sat-Sun: 08:30-12:00;
    No No 30 min Yes No
    Coches Fabiola C/ Bèlgica, 2,
    07400, Alcudia
    +34 971 890 566 09:00-21:30 No No - No No
    Rent a Car Vanrell Paseo Marítimo, s/n,
    Puerto de Alcudia
    +34 971 545 291 08:00-22:00 No No - Yes €15
    * Panalty Penalty charge plus full-day late charges

    How to get from Alcudia Port to other destinations

    If you get to Alcudia by boat but you want to hire a car in an office other than the ones located around the port, you can take a bus or a taxi to get to the centre of Alcudia.

    Public transportation at Alcudia Port

    Check the web page public transportation in Mallorca to get to know all public transportation options in the island.

    Here is a list of lines, operating times, and contact information, for further information:

    Alcudia port Bus Taxi
    Location C/ de Artà C/ de Ronda
    Line: 351, 352 -
    Company Consorci de Transports de Mallorca Taxis Alcudia
    Website www.tib.org www.taxisalcudia.com
    Phone +34 971 177 777 +34 971 549 870
    Public transportation at Alcudia Port

    Connection to the airport

    Palma airport is the location where you will find the wider car hiring availability in the whole island. To get there, you should take bus line 351 to Palma de Mallorca and then bus line 1 to Palma Airport.

    This table shows where they are, how to contact and how to get there:

    Bilbao Airport
    Name Palma de Mallorca Airport
    Address 07611, Palma de Mallorca, Islas Baleares
    web page www.aena.es
    Phone 902 404 704
    Distance 62 km
    Hot to get there Lines 351, 1
    Company Empresa Municipal de Transports de Palma de Mallorca
    Consorci de Transports de Mallorca
    Webpage to get there www.emtpalma.es
    www.tib.org
    Railway Station

    Palma de Mallorca

    If you are in Palma de Mallorca, you have some options to hire a car: Palma city, Palma Port or, a little bit further away, Palma de Mallorca airport, just a few handy kilometres from the city.

    Where to hire a car in Palma de Mallorca

    There are several small car hire companies in Palma de Mallorca, and some more nearby Palma Port, and Palma Airport.

    This table shows information of car hire offices in Palma de Mallorca city, addresses and phone numbers, opening hours, late pick up or 24 h drop off service, and how much these services cost.

    Company Address Office phone Opening hours After hours pick up Max delay
    Is it allowed? Charge 24h Return Grace period Penalty*
    Autos Castelló C/ Berenguer de Tornamira, 7,
    07012, Palma de Mallorca
    +34 971 711 048 9:00-13:00/ 16:30-20:00 No No - Yes No
    * Panalty Penalty charge plus full-day late charges

    Parking in Palma de Mallorca

    Restricted parking zones of Palma de Mallorca, are signalled by blue lines painted on the street pavement. You can only park there during the allowed time indicated in that area, after which, during the next 30 minutes you must park at a minimum distance of 250 metres. Check the Palma de Mallorca parking zones map.

    Palma residents can ask for a resident card in order to get discounts on parking fares.

    You can check all Palma parking zones information in the web page of the Ayuntamiento de Palma de Mallorca.

    The blue zone is a controlled parking zone for all users. Residents can get a discount on fares.

    Fare Operating times
    Basic Mon-Fri: 09:00 to 14:00 and 16:30 to 20:00h.
    Sat: 9:00 to 14:30 h.

    At the parking meters; you can pay in cash or by credit or debit cards, or with prepaid cards you can buy at the parking meter.

    You can also pay by phone with this app: Telpark.

    If you have exceeded the parking time allowance, you can get a fine. You have up to 20 days to cancel the fine and save up to 50% of the fine fare.

    You can pay your fine in the parking meter or on line at Ayuntamiento de Palma de Mallorca.

    Vehicle Towing in Palma de Mallorca

    If your car has been towed, first thing you have to do is to call to Depósito Municipal de Vehículos to check that your car is actually there. To pick your car up, you need to pay two different fees: the release fee and the daily storage fee.

    Here is a table with some important information about the car pound in Palma de Mallorca:

    Car pound Address Phone
    Depósito municipal Parking Parque de Sa Riera C/ de Jesús, 27, 07010 Palma de Mallorca 971 24 78 92
    Depósito municipal Aeropuerto Aeropuerto de Palma de Mallorca (Son Sant Joan) 971 22 58 99
    Car hire tips

    Car hire tips in Mallorca

    Consumer rights and how to file a complaint

    You can file a complaint if you believe you have been unfairly treated, the price you paid was wrong or your consumer rights have been violated. Always file an official complaint.

    To do so, just follow this protocol:

    • Ask the company for an official complain sheet, file it an hand it in any of these:
      • o Organización Municipal de Información al Consumidor (OMIC)
      • Oficina Territorial de Consumo
      • Junta Arbitral de Consumo
    • Then, go to the Junta Arbitral de Transporte in order for them to follow up your case.

    Here is a list of offices to hand an official complaint in Mallorca; for further information about filing a complaint, read our article: How to file a complaint.

    Where Location Office Address Phone Email
    Junta arbitral de transporte Palma de Mallorca - C/Eusebio Estada, 28, 1ª planta +34 971 176 200 fmorell@dgmobil.caib.es
    Organización municipal de información al consumidor Palma de Mallorca Oficina del consumidor Mallorca Plaza del Olivar, 4 +34 971 724 650 omic@palma.es
    Oficina Territorial de Consumo Palma de Mallorca Dirección General de Salud Pública y Participación C/ de Jesús, 38 +34 971 177 383 -
    Junta arbitral de consumo Palma de Mallorca Junta Arbitral de Consumo de La C.A. de Las Islas Baleares C/ de Jesús, 38-A +34 971 784 996
    +34 971 179 524
    jcuartero@dgconsum.caib.es
    jmantich@dgconsum.caib.es

    References in these articles

    All data used in the statistic tables has been collected from these organizations