How to rent a car at the Adolfo Suarez Madrid-Barajas Airport

How to rent a car at the Adolfo Suarez Madrid-Barajas Airport

As the capital of the country, there is no doubt that the Barajas airport receives the most passenger traffic per year, as well as being the fifth airport in Europe. It is located northeast of Madrid, 12 kilometers away from the city.

Madrid airport is a very large airport, with four terminals. Terminals T1, T2 and T3 are together, and you can go from one to another through different connecting corridors. Terminal T4 is the largest and most modern, but it is located in an independent building, 2 kilometers away from the other terminals. It communicates with the T1, T2 and T3 by bus (Airport Shuttle) and an underground electric pneumatic train.

We remind you that the Madrid airport is usually known as Madrid-Barajas, but its official name since 2014 is Adolfo Suárez Madrid-Barajas airport.

  1. How to rent a car outside the Madrid-Barajas Airport?
  2. What are the agencies and what is the total price of renting a car at the Madrid-Barajas Airport?
  3. Reviews of our clients who have rented at the Madrid-Barajas Airport
  4. How do I notify my rental agency if my flight to Madrid is delayed or lost?
  5. Where are the gas stations closest to the Madrid-Barajas Airport?

How to rent a car inside the Madrid-Barajas Airport?

Where are the rental offices inside the Madrid-Barajas Airport?

There are car rental offices in both the old and new terminals, on the T1 and T4. Many companies are located in both terminals, so you will have no problem finding the rental option of your choice in the terminal you arrive at.

In Terminal T1, the car rental companies are located on the 0 floor, in the center of the arrivals hall, in front of the baggage claim number 2.

In terminal T4, the offices are located on floor -1. To reach them, you have to go down the ramps that are in the arrivals hall of T4.

If you arrive at terminal T2 or T3, take one of the free buses that run every 5 minutes to connect you to the other terminals.

These are all car rental companies that have offices inside the Madrid-Barajas airport. In addition, we show you the opening hours of the rental offices and cost information on collection and return outside these hours:

Before making your reservation, study well what office suits you better according to which terminal your flight will arrive to.

Alamo Phone number: 912 750 995 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 a.m. Additional information: To pick up the car outside these hours there is a surcharge of 50€. And the return can be done during the 24 hours without charge.
Enterprise Phone number: 912 750 995 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 50€. And the return can be done during the 24 hours without charge.
Goldcar Phone number: 902 119 726 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 40€. And in the return they can wait up to 1 hour without charge.
Keddy Phone number: 902 105 055 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 63.80€. And the return can be done during the 24 hours without charge.
Thrifty Phone number: 902 305 230 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 49.36€. And the return can be done during the 24 hours without charge.
Avis Phone number: 902 200 162 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 2:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 59.22€. And the return can be done during the 24 hours without charge.
Europcar Phone number: 902 105 055 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 63.80€. And the return can be done during the 24 hours without charge.
Hertz Phone number: 902 305 230 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 p.m. Additional information: The pickup of the car outside these hours has a surcharge of 49.36€. And the return can be done during the 24 hours without charge.
Rhodium Phone number: 902 119 726 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 40€. And in the return they can wait up to 1 hour without charge.
Budget Phone number: 902 200 162 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 12:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 49.36€. And the return can be done during the 24 hours without charge.
Firefly Phone number: 913 054 329 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 8:00 a.m. to 12:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 40€. And the return can be done during the 24 hours without charge.
InterRent Phone number: 902 747 051 Airport Terminal: T1 Opening hours: From Monday to Sunday from 7:00 a.m. to 11:00 p.m. Additional information: The pickup and return of the car outside these hours is allowed with a surcharge of 36.30€.
Sixt Phone number: 902 491 616 Airport Terminal: T1 and T4 Opening hours: From Monday to Sunday from 7:00 a.m. to 1:00 a.m. Additional information: The pickup of the car outside these hours has a surcharge of 59.99€. And the return can be done during the 24 hours without charge.

Keep in mind that the numbers that begin with 902 are not toll-free. They can charge you up to 2€ per minute by calling from a Spanish phone and even more if you call from a foreign phone. If you have any questions please feel free to contact us.

Where is it cheaper to rent a car inside the Madrid-Barajas Airport?

The Barajas airport is the most important in Spain and one of the busiest in Europe, so its offer of car rental agencies is extensive and at competitive prices.

For example, if you want to rent for 5 days, the cheapest rental without any excess and a lower card lock would be a Ford KA at €189 * with the company Firefly.

If you prefer to opt for basic insurance, the cheapest rental would also be a Ford KA with the Firefly agency, for only €89 ... but €937 for card lock *.

Keep in mind that many of these more affordable offers include limited mileage. With Firefly the rent is cheaper, but it only gives you 300 free kilometers, while with Alamo you pay more, but you have 1,250 kilometers. Choose not only depending on the price, but how much you think you are going to move with the car, so that you won’t end up paying extra unforeseen kilometers.

* Prices calculated on 09/12/2017 for a 5-day rental in 2017.

Which offices open before and which ones close later in the Madrid-Barajas Airport?

All offices open at 7 o'clock in the morning, except InterRent and Firefly. But Avis / Budget has the broadest schedule, until 2 in the morning, followed by Sixt, which closes at 1 o'clock in the morning.

If you have found a good rental offer with a company that closes at night or you have to pick up when everything is closed, they usually apply a surcharge of between 50 and 60 euros.

Returns are free, using the 24-hour mailbox where you simply leave the car parked in a parking space of the agency and deposit the keys in a slot.

Watch out for InterRent, who also charges for returning after hours, and with Goldcar / Rhodium, who do not usually admit it.

How to rent a car outside the Madrid-Barajas Airport?

Where are the rental offices nearest to the Madrid-Barajas Airport?

Rental agencies outside the Madrid airport are quite far from the terminals, even on streets between the towns of Barajas and Torrejón de Ardoz.

Some offer a free minibus for their clients. This service works both ways, both at the time of picking up the vehicle and at the time of return, and they will take you in a minibus to the terminal.

Normally, the waiting stop of the minibus or meeting point is located in the Bus Hotel or Bus & Shuttle lanes at the exit of the terminals, across the road. You may follow the signs that are installed from the baggage collection areas inside the airport.

Other times, an employee of the rental company waits for customers inside the terminal, to guide them to the minibus, as in AutoClick.

We recommend that before you start your trip you contact us or the rental company to confirm that they include this service and where you should wait for the minibus.

These are all car rental companies that have an office outside the Madrid-Barajas airport. In addition, we show you the opening hours of the rental offices and cost information on pickup and return outside these hours:

Centauro Phone number: 966 360 360 Address: Camino de las Rejas, 5, 28022, Madrid Opening hours: From Monday to Sunday from 7:00 a.m. to 11:00 p.m. Additional information: The pickup of the car outside these hours has a surcharge of 40€. And for the return they wait up to 2 hours free of charge.
Hertz Phone number: 917 472 820 Address: Calle Catamarán, 1, 28042, Barajas, Madrid Opening hours: From Monday to Friday from 9:30 a.m. to 1:30 p.m. and from 3:30 p.m. to 6:30 p.m. Additional information: The pickup of the car outside these hours is not allowed. And the return can be done during the 24 hours without charge.
WifiCar Phone number: 951 355 595 Address: Calle Galeón, 27, 28042, Madrid Opening hours: From Monday to Sunday from 8:00 a.m. to 9:00 p.m. Additional information: The pickup of the car outside these hours has a surcharge of 30€.
Dollar Phone number: 917 472 820 Address: Calle Catamarán, 1, 28042, Barajas, Madrid Opening hours: From Monday to Friday from 9:30 a.m. to 1:30 p.m. and from 3:30 p.m. to 6:30 p.m. Additional information: The pickup of the car outside these hours is not allowed. And the return can be done during the 24 hours without charge.
OK Rent a Car Phone number: 902 360 636 Address: Calle Lola Flores, 1, 28022, Madrid Opening hours: From Monday to Sunday from 7:00 a.m. to 10:00 p.m. Additional information: The pickup of the car outside these hours has a surcharge of 40€.
Europcar Phone number: 912 035 060 Address: Calle Trespaderne, 19, Barrio Aeropuerto-Barajas, 28042, Madrid Opening hours: From Monday to Friday from 9:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 7:00 p.m. And on Saturdays from 9:00 a.m. to 1:00 p.m. Additional information: The pickup and return of the car outside these hours is not allowed.
Thrifty Phone number: 917 472 820 Address: Calle Catamarán, 1, 28042, Barajas, Madrid Opening hours: From Monday to Friday from 9:30 a.m. to 1:30 p.m. and from 3:30 p.m. to 6:30 p.m. Additional information: The pickup of the car outside these hours is not allowed. And the return can be done during the 24 hours without charge.

Keep in mind that the numbers that begin with 902 are not toll-free. They can charge you up to 2€ per minute by calling from a Spanish phone and even more if you call from a foreign phone. If you have any questions please feel free to contact us.

Where is it cheaper to rent nearby of the Madrid-Barajas Airport?

Due to the concentration of low cost agencies, outside the airport you can find more competitive rentals, although under more specific conditions and with the disadvantage of having to move to their offices and waste more time. In addition, queues in these offices tend to be higher. Evaluate if it's worth more to save time or money when renting at the airport.

For example, for a 5-day rental picking up outside the terminals, the best offer with full-risk insurance without a credit card hold would be a Ford KA at €126 with the company OK *.

If you prefer basic insurance, OK offers you the same car for the same time for €76, but with €600 for card lock *. In the offices outside the airport, since they are all low cost, you will not find rentals with basic insurance without blockages lower than €600 or €1000.

* Prices calculated on 09/12/2017 for a 5-day rental in 2017.

Which offices open before and which ones close later near the Madrid-Barajas Airport?

Office hours outside the airport are less flexible, and many close at midday and on weekends.

Centauro maintains a continuous schedule every day from 7 in the morning to 11 at night. The Dollar / Hertz / Thrifty businesses close at midday and on weekends, and Europcar also closes on Sundays.

If you want to pick up your car outside these hours, you can only do it in AutoClick, Centauro, OK Rent a Car and WifiCar, with an additional surcharge of 30 to 40 euros. And for returns, except Europcar all offer a 24-hour mailbox, usually free.

The risk of this option is that they can ask you to leave the car parked in the open air, in a street near the office or industrial estate in which it is located. This leaves the car more unprotected and if any damage happens they will charge you from the agency.

It is always better to try to return the rental car during office hours or, if this is not possible, take photographs as proof that the car was good when you left it.

What are the agencies and what is the total price of renting a car at the Madrid-Barajas Airport?

We summarize on each car rental agency at the Madrid-Barajas airport what are your waiting queues, credit card lock, minimum amount of franchise and full insurance, and the cheapest car model:

Car rental company Waiting time Deposit Damage excess Excess Reduction Coverage Cheapest car Car price per day
Alamo 10 - 30 minutes €250 €800 €14,82/day Ford Ka €21/day
Avis 10 - 30 minutes €143 €1.200 €14/day Fiat 500 €24/day
Budget 10 - 30 minutes €143 €1.452 €14/day Fiat 500 €21/day
Centauro 30 minutes - 1 hour €55 €1.050 €21/day Fiat 500 €4/day
Dollar 10 - 30 minutes €200 €550 €14,54/day Hyundai i10 €17/day
Enterprise 10 - 30 minutes €150 €800 €14,82/day Ford Ka €29/day
Europcar 10 - 30 minutes €300 €667 €24/day Fiat 500 €27/day
Firefly 30 minutes - 1 hour €87 €1.000 €24,40/day Fiat 500 €4/day
Goldcar 30 minutes - 1 hour €300 €1.200 €59,95/day Fiat 500 €4/day
Hertz 10 - 30 minutes €200 €550 €14,54/day Fiat 500 €24/day
InterRent 30 minutes - 1 hour €1.000 €1.000 €24,40/day Fiat Panda €4/day
Keddy 10 - 30 minutes €300 €800 €24/day Nissan Micra €24/day
OK Rent a Car 30 minutes - 1 hour €800 €800 €20/day Kia Picanto €5/day
Rhodium 30 minutes - 1 hour €300 €1.200 €59,95/day Fiat 500 €8/day
Sixt 10 - 30 minutes €314 €650 €12,99/day Ford Ka €20/day
Thrifty 10 - 30 minutes €500 €605 €32,04/day Opel Adam €22/day
WifiCar 10 - 30 minutes €74 €290 €17/day Hyundai i10 €21/day

What is the most requested type of rental car at the Madrid-Barajas Airport?

The most reserved rental car models in Madrid-Barajas are both passenger cars with 3 doors, for 2 or 4 passengers, and sedans with 5 doors providing a greater space.

These are the cheapest models of these categories at the Madrid-Barajas airport:

  • Ford Ka (3 doors): €22 for a 5-day rental on Autoclick.
  • Toyota Yaris (5 doors): €27 for a 5-day rental at OK Rent a Car.

Data collected and elaborated by MyTripCar from reservations of 2017.

What is the most rented car at the Madrid-Barajas Airport?

During the high season in Madrid, from the months of June to August, the most rented cars at the airport are the following, with their cheapest price per day and for 5 days of rental:

  • June: Nissan Juke for €9 for a rental day and €45 for a 5-day rental at OK Rent a Car.
  • July: Fiat 500 at €7 for a rental day and €38 for a 5-day rental at Goldcar.
  • August: Volkswagen Polo for €6 for a rental day and €30 for a 5-day rental at Click & Rent.

Data collected and elaborated by MyTripCar from reservations of 2017.

What are the car rental companies with the most reservations at the Madrid-Barajas Airport?

OK Rent a Car is the low-cost car rental company with the most reservations, so there will be more queues and the most demanded cars will be sold out sooner. Avis and Europcar are the most demanded car rental agencies in Madrid-Barajas airport, with cheaper prices than premium companies, and the convenience of renting within the terminal.

Data collected and elaborated by MyTripCar from reservations of 2017.

Reviews of our clients who have rented at the Madrid-Barajas Airport

Elisa Morillo Elisa Morillo Rented with InterRent in July 2017 Very comfortable service, picking it up at the airport, they gave us the papers and the car quite fast. We booked a medium class car and it was in excellent and clean conditions.
Pilar Rodríguez Pilar Rodríguez Rented with Avis in May 2017 Thank you very much for all the information you gave us about the contract, the terms/conditions and the car itself. We had no technical problems and the car seemed new.
Gael Luque Gael Luque Rented with Centauro in August of 2017 Accessing the office seems very complicated. The minibus took a long time to arrive, and the line was very large. The quality / price ratio of the car was good
Eduardo Heredia Eduardo Heredia Rented with Europcar in September 2017 The kilometer limit was too low. They insisted a lot on whether I wanted to upgrade to a convertible for a little more and a different insurance. The return process was quick.

How do I notify my rental agency if my flight to Madrid is delayed or lost?

First of all, keep calm. First resolve the situation with your airline and find out the causes of the delay and the estimated departure time. Then, if possible, contact directly the airport office of your rental agency, to inform them of your situation and ask if they can wait for you.

Most rental agencies can wait between half an hour and two hours of courtesy if you have previously communicated your flight number. After this time, you will be charged a late fee or pick up outside office hours, which can range between 30 and 60 euros.

We provide you with the contact information for the Madrid-Barajas airport, where they can inform you about the status of the flights or if you do not find your rental phone number.

Airport Address Phone number Website
Madrid-Barajas Airport Avenida de la Hispanidad, s/n, 28042, Madrid 913 211 000 AENA Aeropuerto Madrid-Barajas Adolfo Suárez

Where are the gas stations closest to the Madrid-Barajas Airport?

Never forget to refill your gas tank before returning the rental car if you contracted a full / full fuel policy. If even one portion is missing, the agency will charge you the difference, and they will charge you double the prices from any gas station. And do not overlook the possible penalties: both for returning an incomplete tank and for mistaking the type of fuel.

To avoid these problems, we provide you with the address of the gas stations closest to the Madrid-Barajas airport. Compare prices if you need it and check the schedule, especially if you have a night flight and need a 24-hour service.

Gas station Address Opening hours
Campsa Avenida de la Hispanidad, s/n, 28042, Madrid Open 24 hours a day
Galp Camino del Cuartel, 9, 28042, Madrid Open 24 hours a day
Repsol Avenida General, 24, 28042, Madrid Open 24 hours a day